PRIVACY POLICY

We inform you about compliance with the LOPD in relation to the treatment of the data obtained
as a consequence of browsing through this website.

Who is responsible for the processing of your data?

Headline: Alma María Mediavilla Castaño – 11445191T
Home: Santander Avenue, 12
33001 Oviedo
Asturias
Phone: +34 627 743 151
Mail: info@almabellezaysalud.es
Web: www.almabellezaysalud.es
Date of last modification/update of this privacy policy: April 1, 2023
For any question, you can contact Alma Maria Mediavilla Castaño through: info@almabellezaysalud.es

Our customer service hours are from 9:00 a.m. to 9:00 p.m. Monday through Friday, from 10:00 a.m. to 2:00 p.m. on Saturdays. You can go in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes.

WEB OR EMAIL CONTACTS

What data do we collect through the Web?

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.

For what purposes will we process your personal data?

 

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, regarding your request.
  • Commercial information or events by electronic means, provided there is express authorization.
  • Carry out analysis and improvements on the Web, about our products and services.  Improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the send button, doing so will necessarily imply that you have been informed and have expressly granted your consent to the content. of the clause attached to said form or acceptance of the privacy policy. All our forms have the symbol * in the mandatory data. If you do not provide these fields, or do not mark the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. Normally it has the following formula: "I am over 14 and I have read and accept the Privacy Policy."

CUSTOMERS

For what purposes will we process your personal data?

 

  • Preparation of the budget and monitoring of it through communications between both parties.
  • Information by electronic means, regarding your request.
  • Commercial information or events by electronic means, provided there is express authorization.
  • Manage the administrative, communications and logistics services carried out by the Responsible.
  • Invoicing and declaration of the appropriate taxes.
  • Carry out the corresponding transactions.
  • Control and recovery procedures.

SUPPLIERS

For what purposes will we process your personal data?

 

  • Information by electronic means, regarding your request.
  • Commercial information or events by electronic means, provided there is express authorization.
  • Manage the administrative, communications and logistics services carried out by the Responsible.
  • Billing.
  • Carry out the corresponding transactions.
  • Billing and declaration of timely taxes.
  • Control and recovery procedures.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in any way.

CONTACTS SOCIAL NETWORKS

For what purposes will we process your personal data?

 
  • Answer your questions, requests  or requests.
  • Manage the requested service, answer your request, or process your request.
  • Connect with you and create a community of followers.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

How long will we keep personal data?

We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them for as long as you leave us by following us, being friends or clicking "like", "follow" or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for non-compliance with this requirement.

And data of minors?

We do not process data from children under 14 years of age. Therefore, refrain from providing them if you are not that age or, where appropriate, from providing data from third parties who are not of that age. Alma María Mediavilla Castaño disclaims any liability for breach of this provision.

Will we make communications by electronic means?

  • They will only be carried out to manage your request, if it is one of the means of contact that you have provided us.
  • If we make commercial communications, they will have been previously and expressly  authorized by you.

What security measures do we apply?

You can rest easy: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to those in charge of the treatment necessary for the execution of the agreement. In the case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security. When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us. Any international transfer of data when using American applications will have the appropriate guarantees required by the GDPR, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not attended you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

 

If you modify any data, we appreciate you letting us know so we can keep it updated.

Do you want a form for the exercise of Rights?

  • We have forms for the exercise of your rights, ask us for them by  email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or be accompanied by a photocopy of the DNI.
  • If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
  • The forms can be presented in person, sent by letter or by mail at the address of the person in charge at the beginning of this text.

Do we treat cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.

How long does it take us to reply to the Exercise of Rights?

It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

For how long will we keep your personal data?

  • Personal data will be kept as long as you remain linked with us.
  • Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
  • The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal maintenance obligation, or if that legal term does not exist, until the interested party requests its deletion or revokes the consent granted.
  • We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.
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